Frequently Asked Questions
Everything you need to know about your Sneak snacks and deliveries.
How do you ensure the freshness of the food during shipping?
All Sneak products are packed in temperature-controlled, insulated packaging with non-toxic gel packs to ensure your food arrives fresh and at the optimal temperature.
Where can I find the nutritional information for your products?
Detailed nutritional facts, including ingredients and allergen warnings, are listed on each individual product page and printed clearly on the physical packaging.
What is your return policy for perishable items?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Do you offer options for specific dietary restrictions?
Yes, Sneak offers a wide range of gluten-free, vegan, and keto-friendly options. You can use our shop filters to sort products based on your specific dietary needs.
How long does shipping take?
We process orders within 24 hours. Standard shipping typically takes 2-3 business days to ensure that your food products spend the minimum amount of time in transit.
Can I modify or cancel my subscription?
Absolutely. You can pause, skip, or cancel your Sneak subscription at any time through your account dashboard without any hidden fees.